Tesco Mobile

Tesco Mobile puts account management in your hands with a dedicated app for pay monthly and Pay as You Go Essentials customers. Check bills, track usage, top up, and manage bundles all from your phone — no shop visit needed.

For pay monthly customers, the app keeps you in control of your account. View your monthly data, minutes, and texts alongside your usage history. Add extra data or minutes when you need them, and check upgrade eligibility at a glance. Manage multiple mobile numbers on your account and customise your Family Perks settings. Link your Tesco.com and Clubcard details to redeem vouchers directly toward your bill. You can also update your address, review recent charges, and set safety buffers to protect against unexpected costs.

Pay as You Go Essentials users gain instant visibility into their top-up balance and remaining allowance. Top up using a debit card, credit card, or Apple and Google Pay with just a few taps. Switch between Essentials bundles, modify your upcoming plan, or stop auto-renewal to take control of your spend. All transactions happen instantly, any time of day or night.

Customer support is built into the experience. A friendly customer care team is available via secure in-app chat from 7am to 11pm daily. If you message outside these hours, you'll receive a response as soon as the team is back online. Common questions are answered through integrated FAQs, so you can find solutions without waiting.

Tesco Mobile is designed to give you complete visibility and control over your account, cutting out unnecessary steps and keeping everything you need within reach. The app works seamlessly across time zones and schedules — whether you need to manage your plan at midnight or during a lunch break, support and features are always available.

Note: this app is for pay monthly and Pay as You Go Essentials customers. If you use an older pay as you go tariff, download the Rocket Pack and Triple Credit app instead.